It is our mission at Smoky’s to be extraordinary!

In order to do so we promote “Miles of SMILES.”

SMILE = Smoky Mountain Incredibly Likeable Employee

The guests at Smoky Mountain expect the best—we demand they get it. A SMILE at Smoky’s will wow you each and every time you come in.

We can be Extraordinary if we take our guests on the journey of the 8 Steps of Service; and do it with personality, authenticity, flare and a SMILE!

THE 8 STEPS OF SERVICE

1. Greeting Our Guests with a SMILE
2. Seating Our Guests
3. Selling Our Extraordinary DINING Experience
4. Arrival of Our Food
5. Crowning the Customer
6. Pre-Buss & Offer Dessert
7. Deliver the Check & Make Change
8. “Wowing” Them to Return

Smiles of the Month

Check out our extraordinary employees who have recently received the “Smile of the Month” award:

• July 2018 – Kelli Browning – Meridian, Idaho – Meridian Location
• June 2018 – Austin Hilton – Meridian, Idaho – Meridian Location
• September 2017 – Joaquin Villagomez – Boise, Idaho – Parkcenter Location
• June 2017 – Maeghan Pomerantz – Boise, Idaho – Parkcenter Location
• June 2016 – Victoria Handy – Boise, Idaho – Parkcenter Location
• June 2014 – Rachel Harms – Boise, Idaho – Parkcenter Location
• January 2014 – Clifford Ross – Eagle, Idaho Location
• December 2013 – Gilberto – Ketchum, Idaho
• November 2013 – Erich Anderson – Mountain Home, Idaho